Brand Ambassador

The Opportunity

To support the growth of our retail presence, we are currently looking a Brand Ambassador for our distributed brand, Hermes La Beautè.
This role requires a dynamic, sales-driven, and detail-oriented individual. The ideal candidate will combine excellent commercial skills with strong leadership capabilities to guide the team in achieving business goals while delivering a memorable customer journey.

What you'll get to do

•    Embrace the Brand Experience and follow training guidelines and standards to reflect the brand standards and image;
•    Consistently meet individual sales goals;
•    Provide excellent customer service skills, great selling skills and exhibit motivation to succeed;
•    Follow company policies, procedures and use visual techniques to maintain the visual standards;
•    Monitor KPI through specific analysis;
•    Maintain selling floor by ensuring the following:
o    Understand and execute monthly floor sets;
o    Placing and/or hanging back items as you work;
o    Replenishing merchandise after selling;
o    Folding and placing merchandise on the correct hanger, tissue paper, etc;
o    Place tickets inside the item and not visible to the customer.

We'd love to meet you if you have

Ideally, the person we are looking for this position should possess:
-    A minimum of 2/3 year on sales, preferably in a beauty luxury retail environment;
-    Italian and English Fluent are a must, other foreign languages is a plus;
-    Willing to work in and promote a team-oriented environment;
-    It is mandatory to have both Make up and fragrances expertise, certification is considered as a plus (Ex. Make up school);
-    Excellent interpersonal skills required to ensure clear, effective communication with all management and staff;
-    Must be results driven and flexible to change;
-    Proven experience in driving sales and meeting sales targets, preferably if niche environments;
-    Excellent customer service level;
-    Strong clienteling background.