Store Manager, Oakbrook Center

The Opportunity

BYREDO is seeking a store manager in the fashion/beauty industry who is responsible for promoting brand engagement and loyalty to customers, top clients and VIPs, in order to guarantee store business goals. They represent the company and is proactive sales professional who guarantee compliance with all procedures set by Headquarters and aimed at managing store staff and ensuring that the store runs efficiently. 

The Brand: "Beauty can be many things to many people. Our job is to inspire people to be themselves." – Ben Gorham, Founder of Byredo

Founded in Stockholm in 2006, Byredo is a European luxury brand that translates memories and emotions into captivating products and experiences. From fragrances to makeup and byproduct—our category for creative non-beauty projects—Byredo reinvents luxury through a new approach driven by emotions and creativity.

With a presence in over 40 countries and a focus on ecommerce. Our commitment to diversity, talent, and teamwork underpins our mission to inspire people worldwide.

What you'll get to do

Client Experience

• Build a network of people who have an impact on local and international luxury businesses to promote customer loyalty (especially with VIC/VIP).
• Ensure customer satisfaction, engagement, and maintenance of the qualitative standards required by the brand.
• Maintain and build client relationships using CRM tools i.e Byredo Client App
• Receive and process deliveries, including preparing and organizing deliveries and shipments to clients.

Sales Leadership:

• Actively lead by example on the sales floor, fostering a culture of excellence and collaboration.
• Develop and implement action plans to achieve sales targets, monitor KPIs, and drive profitability.
• Provide coaching and development plans for the sales team to enhance performance and achieve growth goals.
• Analyze sales trends and implement strategies to maximize results.
• Sales driven, social, open and ambitious team player with drive and optimism.
• Create development plans for sales staff and management
• Demonstrate sales leadership by playing an active role on the selling floor with an emphasis on VIC/VIP relationship
• Implement action plans to achieve sales target and P&L
• Analyze the results, verifying daily, weekly, monthly activities and set up yearly assessments via KPIs

Team Development & Leadership

• Recruit, onboard, and train top talent, in alignment with Byredo’s brand values and culture.
• Conduct performance evaluations and create succession plans to support team development.
• Provide feedback and implement corrective actions as needed to maintain a high-performance team.
• Foster a collaborative, optimistic, and inclusive work environment.

Event Coordination

• Organize and execute in-store events to drive traffic and elevate client experiences, building connections with local and international communities.
• Collaborate with leadership and HQ to align events with the brand’s vision and goals.

We'd love to meet you if you have

• 5+ years of experience as a luxury Store Manager.
• 5 years of experience in makeup and/or beauty retail.
• Proven expertise in clienteling and driving sales in a luxury environment.
• A deep understanding of market trends, product sensitivity, and the luxury retail landscape.
• Agility, adaptability, and the ability to thrive in a dynamic environment.
• Open availability, including during holidays and peak seasons.
• Strong clienteling skills and able to drive sales
• Excellent Excel and Word literacy, and power point knowledge a must.
• Foreign language skills a plus.
• Displays product sensitivity and a strong market/fashion trend knowledge

A few things you'll love about us