Key Account Manager - Travel Retail Europe

Location:

Nyon, VD, CH

Team: Sales

Job type: Permanent

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

The Opportunity

Reporting to the Key Account Director, the Key Account Manager plays a pivotal role in shaping and executing the commercial relationship with strategic accounts. Positioned at the forefront of client engagement, they are responsible for developing and implementing a tailored commercial strategy that drives growth, strengthens partnerships, and ensures long-term value creation for both the company and its clients.

What you'll get to do

Strategic Account Management:

Develop and execute customized account strategies aligned with client goals and company objectives
Monitor industry trends and account performance to anticipate needs and identify opportunities
Collaborate with internal stakeholders to deliver integrated solutions and tailored offerings

Relationship Building & Stakeholder Engagement:

Establish and maintain strong, trust-based relationships with key decision-makers and influencers
Serve as the primary contact for strategic accounts, ensuring a seamless client experience
Facilitate regular business reviews and strategic planning sessions with clients
Navigate complex stakeholder landscapes to secure alignment and support across functions

Commercial Performance & Growth:

Negotiate contracts, terms & conditions, and service levels to maximize account value
Drive full sell-in and contribute to P&L management for assigned regions
Oversee budgeting and reporting of sales data and key performance indicators
Own the budget and forecasting process at sub-regional and account level, ensuring alignment with company targets.

We'd love to meet you if you have

Experience:

Perfume and Cosmetics Industry and/or Travel Retail experience
Previous experience in Cosmetics or Luxury is an asset
5-7 years Sales experience

Education:

Bachelor’s degree (economics or business related)

Languages:

Excellent command of English, other European languages an asset

Competencies:

Excellent written and spoken communication
Business Acumen
Strong IT knowledge
Able to work independently but in a collaborative way.
Solution oriented approach – Flexibility and ability to work on various assignments.

A few things you'll love about us

An entrepreneurial, creative and welcoming work culture
A range of learning and development opportunities
An international company with plenty of opportunities to grow
A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

Job Req ID: 29022

Puig 2024. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited.

Job Segment: Account Manager, Sales

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