
Senior Key Account Manager
New York, NY, US
The Opportunity
This is a high-impact role managing one of Puig’s most strategic retail partnerships, Sephora and Sephora @ Kohl’s, within a fast-paced prestige beauty environment. Reporting into the Head of Beauty Specialty Accounts, this role sits at the center of a key growth channel for the business and plays a critical role in shaping how our brands show up within Sephora’s ecosystem. You will lead 360° account management across omni-channel touchpoints, driving sell-out growth, market share, and brand visibility. In close partnership with internal E-Retail teams and agency partners, you’ll help bring cohesive, consumer-first strategies to life across retail and digital channels, while influencing cross-functional alignment across Marketing, Sales, and Demand Planning.
What you'll get to do
• Drive growth across Sephora and Sephora @ Kohl’s, owning sales planning, promotional strategy, and day-to-day account management
• Lead commercial planning across key moments (tentpoles, launches, exclusives), aligned to Sephora’s calendar and brand priorities
• Partner with Sephora Merchandising, Planning, and Marketing teams to unlock distribution, assortment, and visibility opportunities
• Collaborate with internal E-Retail teams and agency partners to align on digital activations (Sephora.com, app, CRM), ensuring consistency with overall account strategy
• Analyze weekly/monthly performance (sell-out, conversion, productivity, inventory) and translate insights into action
• Manage forecasting, allocations, and order flow with Demand Planning and Sales Ops to ensure healthy stock levels
• Collaborate cross-functionally to execute launches, sampling programs, and omni-channel events
• Support .com exclusives and hero SKU strategies, partnering with E-Retail to ensure strong digital presence
• Support gross-to-net management, promotional tracking, and financial reconciliation
• Partner with field leadership to ensure best-in-class in-store execution and capture real-time insights from doors
• Identify opportunities to expand SKU assortment, distribution, and productivity across Sephora and Kohl’s footprint
• Monitor competitive landscape to inform strategy, positioning, and investment decisions
• Build and deliver business recaps, forecasts, and strategic presentations
We'd love to meet you if you have
• 5-7 years of experience in sales, key account management, or commercial roles within beauty or retail
• Experience working with Sephora or similar omni-channel retail partners preferred
• Strong analytical skills (sell-out, conversion, productivity metrics)
• Ability to partner cross-functionally, including with E-Retail and marketing teams
• Proven ability to influence internal and external stakeholders
• Excellent communication and presentation skills
• Advanced proficiency in Excel and PowerPoint (SAP a plus)
• Ability to thrive in a fast-paced, collaborative environment
We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.
Compensation Data
As required by New York State’s salary transparency law, effective November 2022, the expected base salary for this position ranges from $130,000.00 - $145,000.00. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, hybrid work environment, and career opportunities within a dynamic team.
A few things you'll love about us
- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
- Hybrid work policy
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