Key Account Director, Beauty Specialty

The Opportunity

This is a highly visible, strategic leadership role managing one of Puig’s most critical retail partnerships Sephora US & Sephora Canada, across the Byredo and Dr. Barbara Sturm (DBS) portfolios. Reporting into the Head of Beauty Specialty Accounts, this role serves as the senior commercial lead and strategic partner to Sephora, responsible for driving sell-out growth, market share, and long-term brand equity within a highly competitive prestige beauty landscape. You will own the end-to-end account strategy, leading the development of joint business plans, long-range growth strategies, and high-impact commercial initiatives, while partnering cross-functionally with Marketing, E-Retail, Demand Planning, and Finance. This role requires a strong balance of strategic vision, executive presence, and operational excellence.

What you'll get to do

Strategic Leadership & Business Growth
•    Own and execute the Sephora account strategy for Byredo and DBS, aligning with brand and commercial priorities
•    Develop and lead annual and 3-year joint business plans, identifying growth drivers across assortment, distribution, and consumer engagement
•    Drive sell-out performance, market share gains, and profitability, with full accountability for the account P&L
•    Identify whitespace opportunities, including new distribution, category expansion, and innovation partnerships within Sephora
•    Lead top-to-top engagements with Sephora, influencing long-term vision, investment strategy, and brand positioning

Retailer Relationship Management
•    Serve as the primary senior point of contact for Sephora, owning relationships with key stakeholders (VPs, GMMs, Buyers, Planning)
•    Present brand strategies, launches, and business cases with strong storytelling, insights, and financial rigor
•    Lead negotiations on joint business plans, exclusives, promotional investments, and margin strategy
•    Partner closely with Sephora to ensure strong alignment on brand priorities, launches, and in-store visibility

Commercial & Operational Excellence
•    Oversee commercial planning across key moments (tentpoles, launches, exclusives), ensuring best-in-class execution
•    Partner with internal E-Retail teams and agency partners to align digital activations with overall account strategy
•    Drive forecasting, allocations, and inventory strategy in partnership with Demand Planning and Sales Operations
•    Lead gross-to-net management, promotional tracking, and financial performance analysis
•    Ensure strong collaboration with field leadership to deliver best-in-class in-store execution and client experience

Cross-Functional Leadership
•    Act as a central connector across Marketing, E-Retail, Finance, Demand Planning, and Education teams to ensure aligned execution
•    Lead internal business reviews, forecasts, and strategic updates with senior leadership
•    Mentor and guide junior team members (if applicable), fostering a high-performance, collaborative environment

We'd love to meet you if you have

•    7-10+ years of experience in beauty, luxury, or consumer retail, with significant experience managing strategic/key national accounts
•    Proven track record of owning and growing major retail partnerships (Sephora strongly preferred)
•    Strong experience building and presenting joint business plans and long-term growth strategies
•    Demonstrated ability to influence senior stakeholders and lead complex negotiations
•    Strong financial and analytical acumen (P&L ownership, forecasting, profitability)
•    Excellent communication and executive presentation skills
•    High proficiency in Excel, PowerPoint (SAP a plus)
•    Ability to thrive in a fast-paced, cross-functional environment

We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview. 

Compensation Data

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