Assistant IT Manager

The Opportunity

At Puig, our IT team plays a critical role in enabling innovation, optimizing operations, and delivering digital excellence across our growing U.S. business. As Assistant IT Manager, you will work in our New York corporate office, supporting the local execution of IT strategies defined by our global HQ in Spain. You will help ensure systems are secure, services are reliable, and users are empowered — all while contributing to Puig’s mission of crafting beauty and fashion brands with purpose and soul.

What you'll get to do

Technology Operations & Support
•    Provide day-to-day IT support across departments, ensuring timely resolution of hardware, software, and network issues
•    Maintain IT infrastructure and systems (Mac, Windows, O365, network equipment, endpoints) with strong focus on uptime, performance, and security
•    Oversee hardware and software inventory, license compliance, asset tracking, and configuration management
•    Serve as the point of contact for local service providers and IT vendors, supporting procurement, onboarding, and performance monitoring
Project & Implementation
•    Collaborate with the IT Manager to implement IT projects in alignment with global Puig guidelines
•    Assist in project scoping, documentation, UAT testing, and rollout of local or global IT solutions
•    Support data integrations, system upgrades, and migrations with minimal business disruption
•    Develop and deliver training materials or support documentation to ensure user adoption
Governance & Compliance
•    Ensure adherence to Puig’s IT security protocols and data protection policies
•    Help implement disaster recovery measures, backups, and cybersecurity protections (antivirus, patching, MFA, etc.)
•    Support audits, compliance checks, and documentation of internal IT controls
Stakeholder Engagement & Culture
•    Collaborate with internal business users to understand technology needs and pain points
•    Communicate IT updates and issues clearly and constructively across all levels
•    Promote a proactive IT service culture focused on user satisfaction, continuous improvement, and digital enablement

We'd love to meet you if you have

•    3-4 years of experience in IT operations, systems administration, or helpdesk roles
•    Bachelor’s degree in Computer Science, Information Systems, Engineering, or similar field
•    Familiarity with enterprise IT environments (Mac, Windows, Office 365, networks, cloud platforms)
•    Experience with IT vendor management and service provider collaboration
•    Knowledge of SAP, cybersecurity standards, or project management is a plus
•    Proficiency with Excel (including formulas, pivot tables; macros preferred), and Access databases
•    Excellent organizational, problem-solving, and interpersonal skills
•    Passion for continuous learning and a proactive, collaborative mindset

Compensation Data

As required by New York State’s salary transparency law, effective November 2022, the expected base salary for this position ranges from $80,000.00 - $85,000.00. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, hybrid work environment, and career opportunities within a dynamic team.

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