
Prestige & Hermès Trainer
Milano, IT
The Opportunity
We are looking for a passionate and organized Prestige & Hermès Trainer to join our Prestige & Premium division. The ideal candidate will support the Education Manager and will be responsible for delivering and coordinating training programs.
This role will collaborate cross-functionally with Marketing, Commercial and Sell-Through teams to ensure all training contents to be aligned, localized, and effectively delivered both online and offline.
What you'll get to do
The Prestige & Hermès Trainer will support the Team within the following activities:
• Deliver and coordinate training programs (online and offline) for Prestige and Premium brands across the portfolio;
• Organize and lead training sessions for Beauty Consultants (BCs), ensuring brand consistency and retail excellence;
• Create engaging training materials, including manuals, e-learning modules and workshops;
• Work closely with the Sell-Through team to align and deliver training to Beauty Advisors on field, in classrooms and digitally;
• Coordinate external training agencies;
• Manage training schedules and logistics;
• Manage induction programs for new joiners, ensuring smooth integration and full brand immersion;
• Collaborate with the Marketing team to support new launches by preparing and delivering sell-in materials and training contents;
• Liaise with HQ for the adaptation and implementation of the B/E App (Brand Education App), ensuring it reflects local market needs;
• Manage training suppliers, monitor training budgets, and handle purchase order (PO) issuance.
We'd love to meet you if you have
Ideally, the person we are looking for this position should possess:
- 2–3 years of experience in a similar role, preferably in the Beauty and Luxury industry;
- Master’s Degree or equivalent in Economics, Communication or Visual Arts field;
- Fluency in English is a must, Spanish and French are a plus;
- Flexibility, proactivity and problem solving skills;
- Strong organizational and interpersonal skills;
- Attention to detail is a must;
- Proficiency in MS Office (PowerPoint, Excel);
- Knowledge and passion for the digital world and new digital trends (gamification, e-learnig etc).
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