Sell-Through Counter Manager

The Opportunity

Store Manager – Niche Brands
Location: Milan
Puig is a third-generation family-owned fashion and fragrance business based in Barcelona. The strength of Puig lies in its ability to build brands, to shape the image of brands through fashion, and to translate that same image into the world of fragrance through storytelling and product excellence.

Puig success stories include a combination of owned brands such as Carolina Herrera, Nina Ricci, Rabanne, Jean Paul Gaultier, Penhaligon's and L'Artisan Parfumeur, licenses such as Christian Louboutin, and celebrity fragrances. Puig products are sold in more than 150 countries.

What you'll get to do

RESPONSIBILITIES 
•    Embrace the Niche Brands Experience and follow training guidelines and standards to reflect the brands standards and image
•    Consistently meet individual sales goals
•    Provide excellent customer service skills, great selling skills and exhibit motivation to succeed
•    Demonstrate superior interpersonal and communication talent
•    Respect and strictly follows protocols
•    Follow company policies, procedures and use visual techniques to maintain the visual standards 
•    Monitor KPI through specific analysis, reporting to the niche retail manager
•    Manage the requests and shifts of the Beauty Advisor Niche Team 
•    Manage the store: orders, cash register, stock, visual merchandising 
•    Maintain selling floor by ensuring the following:
o    Understand and execute monthly floor sets
o    Placing and/or hanging back items as you work
o    Replenishing merchandise after selling
o    Folding and placing merchandise on the correct hanger, tissue paper, etc.
o    Place tickets inside the item and not visible to the customer.
 

We'd love to meet you if you have

PERSONAL PROFILE 
•    A minimum of 5 year on sales, preferably in a beauty luxury retail environment
•    Italian and English Fluent are a must, other foreign languages is a plus
•    Willing to work in and promote a team-oriented environment
•    It is mandatory to have both fragrance and make-up expertise, make-up certification included
•    Excellent interpersonal skills required to ensure clear, effective communication with all management and staff
•    Must be results driven and flexible to change
•    Proven experience in driving sales and meeting sales targets, preferably if niche environments 
•    Excellent customer service level
•    Strong clienteling background