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Key Account Executive
Miami, US
The Opportunity
Manage a portfolio of existing clients, identifying potential upselling and cross-selling opportunities.
Provide operational (client) support in the process of managing Top Accounts by communicating with all the departments involved: Field Supervisor, Commercial Planning, and Marketing.
The ideal candidate will transform raw data into structured information, which will then be analyzed to glean insights that drive strategic decision making in business.
Acting as a bridge between the company and its clients to ensure satisfaction and address any concerns; they focus on building relationships and moving leads through the sales funnel to close deals.
What you'll get to do
- Support the Key Account Managers with sell-out and sell-in monthly analysis to look for business opportunities.
- Following the format established by the client, prepare and submit all the necessary files for assortment, novelty introduction, pricing implementation, product information.
- Client product requests: provide the accounts with samples & pre-series (via Customer Service directly sent from warehouse).
- Client media requests: provide the accounts with pack shots and any other relevant material.
- Pricing: support Key Account Managers in the pricing process and tool.
- Investments: Compiling an investments report (common data base) in terms of promotional staff, rentals (permanent & promo), decoration, GWP (gift with purchase), sampling.
- Support the Key Account Managers analyzing sales results and ROI of the marketing activities, animations/promotions and support in the next year plan definition.
- Contribution/Participation to business reviews and client presentations.
- Ensure that data is accurate, consistent, and reliable throughout its lifecycle, which is critical for making valid and trustworthy decisions
- You will be entrusted with the responsibility of managing and updating databases to ensure they are secure, accessible, and functioning properly.
We'd love to meet you if you have
- Degree in Business Administration or similar.
- Ability to use spreadsheets, graphing, tables, calculations, and automation efficiently to process large quantities of data relevant to business tasks.
- Experience in luxury and/or fragrance industry will be highly valued.
- Languages required: English and Spanish
- Highly organized/detail-oriented and effective at time management.
- Flexibility and ability to handle multi-tasks and interact cross-departments.
- Attention to detail and proven analytical skills.
- Proficient in Microsoft Office: Word, PowerPoint, Excel, and Outlook.
A few things you'll love about us
- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
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Account Executive, Business Development, Sales