
Operations Director
México, MEX, MX
The Opportunity
To deliver the right product, in the right place, at the right time, with the optimal operational cost, ensuring an excellent customer satisfaction.
What you'll get to do
Functions and Responsibilities:
- Understand local business and its needs.
- Develop and lead Supply Chain operations, including demand planning, supply planning, logistics (import, warehousing and distribution processes), customer service and regulatory affairs, according to local needs by:
- Working closely with headquarters´ operations team, to locally ensure the proper processes and procedures execution, as well as their compliance with Puig standards.
- Partnering with headquarters information technology team to design systems/workflows in order to maximize productivity and reduce waste.
- Implementing needed corporate tools for supply chain processes execution.
- Driving key initiatives to improve demand planning process aiming to maximize sales for Puig in China.
- Managing own inventories maximizing product availability and on-time fill-rate at the minimum cost.
- Sourcing local vendors to drive 3PL’s process.
- Setting productivity and efficiency goals in the 3PL process and evaluate them by establishing and analyzing the proper KPIs.
- Developing relationships with main customers´ peers in order to maximize their satisfaction and the effectiveness of the collection process.
- Work and closely interact with local marketing, sales, finance, HR and retail teams aiming to maximize business results.
We'd love to meet you if you have
• Experience: At least 15 years of relevant experience in Supply Chain Management or operations, preferably with experience on greenfield project.
• Education: Degree in supply change management, engineering or related discipline. (MBA desired)
• Languages: Spanish and English
• Skills and Knowledge:
- Strong proven leadership, influencing and project management skills.
- Strong stakeholder management, communications and interpersonal skills.
- Comfortable to work in a multi-cultural environment.
A few things you'll love about us
- An entrepreneurial, creative and welcoming work culture
- A competitive compensation & benefits package
- A generous vacation allowance
- Employee discount on our products
- Hybrid work policy
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