Team Leader - Penhaligon's Harrods

Location:

London, UKM, GB

Team: Beauty Advisor

Job type: Permanent

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

The Opportunity

We have an exciting role as a Team Leader to join our Penhaligon's Harrods team. The working schedule is based on a part time schedule working 5 days per week (37.5hrs), Monday – Sunday inclusive. A Puig Retail Fragrance Consultant achieves sales targets whilst promoting our brands by delivering a unique experience every time to customers, anticipate their needs and exceeding their expectations. You will develop and increase the brand awareness and build customer loyalty, whilst maintaining the standards and expectations of the store group retailer you will be based. You will achieve sales targets whilst promoting Puig brands by delivering a unique experience every time to customers, anticipate their needs and exceeding their expectations.

What you'll get to do

Analyse available sales reports and data to determine the needs of the business and set business strategies
Continuously motivate sales team members to meet assigned sales and productivity goals
Ensure all Fragrance Consultants provide the highest level of customer service
Assist in the management of the client database and utilise information to increase sales and client contact
Resolve all client problems and complaints quickly and effectively Support and assist in team member training
Understand and execute cash control procedures including: bank deposits, safe funds, petty cash
Collaborate with the Store Manager in areas of staffing levels, risk management, physical security, store cash controls, and inventory management
Assist in all merchandising directives and ensure execution of effective merchandising strategies

We'd love to meet you if you have

An entrepreneurial, creative and welcoming work culture
A range of learning and development opportunities
An international company with plenty of opportunities to grow
A competitive compensation & benefits package
Company events and well-being initiatives
Employee discount on our products

A few things you'll love about us

An entrepreneurial, creative and welcoming work culture
A range of learning and development opportunities
An international company with plenty of opportunities to grow
A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

Job Req ID: 28025

Puig 2024. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited.

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