
Retail Operations Executive 6 months Fixed Term
London, LND, GB
The Opportunity
We are seeking a dynamic Retail Operations Executive to join our Global Retail Operations team, based in London on a 6-month fixed term contract.
Our team mission is to drive operational excellence and best practices through innovative retail operations and best-in-class omni-channel technology, services, and support. We strive to support our retail stores teams deliver exceptional consumer experiences.
Ensuring consistent administration excellence and coordinating projects the successful candidate will play a vital role in supporting team activity and projects including new store openings, system developments, and retail operations process improvements across our global retail network.
What you'll get to do
RESPONSIBILITIES:
- Provide administrative and operational support to the Global Retail Operations team, coordinating tasks and ensuring standardised approach to activities
- Act as project coordinator for initiatives such as new store openings and system implementation; you will coordinate multiple projects simultaneously, and track progress for timely execution
- Support process development to enhance client experience
- Maintain accurate records and data, including updating materials and resources for retail operations processes and systems
- Communicate effectively within the wider Global Retail teams and internal retail stakeholders
- Build and maintain strong relationships within the team and retail stakeholders
- Provide flexible support to the team to ensure smooth operations and successful outcomes
- Assist with ad hoc projects and team activities as needed
We'd love to meet you if you have
- Proven experience in a retail operations environment ideally within a global or international landscape
- A background in beauty, fashion or luxury retail sectors
- Strong administration and project coordination skills
- Experience working in a fast-paced, multi-stakeholder environment
- Consumer centric mindset, with attention to detail and accuracy
- Proactive adaptable and solutions orientated
- Excellent communication and interpersonal skills
- Confident engaging with stakeholders at all levels
- Strong organizational and time management capabilities
- Analytical mindset with data interpretation skills
- Proficient in Microsoft Office, experience with SAP or Oracle Store is a plus
- Spanish or other additional languages desirable
A few things you'll love about us
- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
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