Education Executive, Penhaligon's

The Opportunity

As the Education Market Executive, you will bridge the gap between global education strategies and local market implementation. This role focuses on delivering high- quality training, enhancing retailer relationships, and driving customer engagement through education.  

What you'll get to do

• Create and adapt global training programs and content for local market needs, ensuring alignments with brand standards.
• Partner with regional education teams to implement training initiatives effectively.
• Co-develop and refine the brand’s Customer Service strategies.
• Conduct market visits to ensure training and execution drives retail performance and KPIs.
• Collaborative with global teams to align local strategies with brand messaging and innovation.
• Identify and address capability gaps through targeted training programs.
• Lead hands- on workshops to upskill market teams, offering real- time feedback.
• Support showcase activations to promote new product launches and initiatives.
• Maintain digital training platforms, ensuring content relevance and accessibility.
• Build and maintain strong relationships with market teams, providing ongoing support and feedback.

We'd love to meet you if you have

• Proven experience in education in the luxury industry.
• Strong interpersonal skills with the ability to adapt global strategies to local contexts.
• Highly organised with prioritisation skills and the ability to deal with complexity and ambiguity.
• Proficiency in developing large- scale learning programs and delivering workshops.
• Project management experience with a track record of executing complex initiatives.
• Familiarity with digital tools and content management platforms.
• Effective communicator with a passion for fragrance and the luxury industry.
• Results oriented and solutions driven.
• Willingness to travel internationally as required.

A few things you'll love about us