E-tail Manager

Location:

London, GB

Team: Commercial & Business Development

Job type: Temporary

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

The Opportunity

In this role, you will be responsible for accelerating Puig’s UK e-tail performance across key partners, strengthening every step of the online funnel – from visibility and product storytelling through to conversion and repeat purchase. You will co-create and execute impactful, commercial plans, delivering launches, campaigns, and promotional activity that drive dotcom sales and margin across Puig’s prestige, niche and skincare & wellness brand portfolio.

You will work cross-functionally with Key Account Managers (KAMs), Marketing, Media, CRM and global brand teams to ensure consistent brand excellence online, while making agile, data-led decisions to optimise performance and improve the end-to-end customer experience.

What you'll get to do

- Co-create and execute the UK trading calendar with Key Account Managers, including launches, campaigns, and promotional activity to tie together context for weekly performances
- Monitor product performance, conversion, and customer behaviour, making agile decisions to maximise future sales
- Manage changes to site content, navigation, and landing pages to support trading and performance goals
- Execute UK campaign rollouts in line with global brand direction and local commercial priorities
- Ensure product storytelling and onsite content align with brand tone, aesthetic, and guidelines across prestige, niche, and skincare & wellness brands
- Optimise onsite journeys to support conversion, premium positioning, and consistent brand experience
- Partner closely with KAMs to deliver retailer execution, align priorities, and support retail partner-facing initiatives
- Act as a key stakeholder with internal teams (Marketing, Media, CRM, Supply, Finance), ensuring alignment and timely delivery
- Coordinate global-to-local execution, ensuring local market needs are met while protecting global brand standards
- Support CRM initiatives by integrating onsite touchpoints with email, sampling, and loyalty strategies
- Collaborate with CRM and Media teams to connect onsite experiences with customer acquisition and retention initiatives
- Act as a collaborative, passionate, and hands-on cross functional team player, contributing positivity to team culture and performance
- Coach, mentor and develop two E-tail graduates, fostering growth and building future leadership capabilities
- Streamline workload contents for the graduates in the team

We'd love to meet you if you have

- Strong experience in e-tail, e-retail, digital trading, ideally within Prestige and Niche environments
- Proven ability to manage performance against commercial KPIs (e.g. sales, conversion, margin, onsite engagement)
- Hands-on experience briefing and delivering onsite changes (content, navigation, landing pages) and campaign rollouts
- Experience working closely with KAMs and retail partners to deliver commercial objectives
- Line manager experience
- Analytical and data-driven, able to prioritise actions and make agile decisions in a fast-paced environment
- Strong attention to detail, ability to work cross-functionally, and excellent communication/presentation skills
- Agile, innovative, and digitally curious, with a passion for driving growth and fostering strong relationships

A few things you'll love about us

An entrepreneurial, creative and welcoming work culture
A range of learning and development opportunities
An international company with plenty of opportunities to grow
A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

Job Req ID: 30137

Puig 2024. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited.

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