Creative Operations Coordinator, Penhaligon's

The Opportunity

We are looking for a Creative Operations Coordinator to join our Global Brand team based in London. In this role, you will be responsible for the upload and organisation of assets within each content management system. You will work closely with the Content and Creative Image teams to coordinate the flow of deliverables, ensuring assets are correctly uploaded, catalogued and published for timely distribution to channels. You will also work alongside the Creative Operations Manager to develop best practices and optimise ways of working. 

Training in the CMS used by the Brand team (DAM, PIM and Brands Content Store) will be provided, however prior experience with similar content management tools is beneficial.

This is a temporary position for 12 months.

What you'll get to do

• Liaise with the wider Brand team to coordinate assets for upload and distribution.
• Effectively prioritise deliverables in line with the campaign calendar.
• Manage the upload process within each content management system.
• Ensure assets are correctly catalogued and tagged for purpose.
• Accurately integrate usage rights into metadata.
• Publish assets in a timely manner, ahead of distribution to channels.
• Liaise with the Product Marketing team and external agencies to coordinate the delivery of product for shoot.
• Work alongside the Creative Image team for packshot production and delivery.
• Build shoot lists, manage timelines and track packshot deliverables.
• Ensure all content is accessible to channels, as required.
• Optimise and evolve asset libraries.
• Support with brief management and delivery of content.
• Work collaboratively across channels to understand priorities and requirements.
• Work alongside the Creative Operations Manager to develop best practices.
• Review ways of working and streamline processes.
• Be the point of contact for all queries related to content management.
• Troubleshoot and find solutions.
• Educate system users in best practice.

We'd love to meet you if you have

• Proficiency with DAM and other content management systems.
• Knowledge of file types and formats across digital and print.
• Meticulous attention to detail.
• Organised and methodical.
• Strong communication skills.
• Experience within packshot production is desired.

A few things you'll love about us