Brand Ambassador, Kicks Gothenburg

The Opportunity

We are looking for a Brand Ambassador to represent BYREDO at KICKS Femman, Gothenburg. This is a permanent part-time position equivalent to 25% of full-time employment, with an initial 6-month probationary period. The start date is as soon as possible.

As a Brand Ambassador, you will bring the BYREDO universe to life through exceptional client experiences, product expertise, and authentic storytelling. You will drive sales, build lasting client relationships, and ensure the brand is represented to the highest standards while contributing to the success of our counter at KICKS.

What you'll get to do

• Deliver a luxury client experience aligned with BYREDO's service standards and brand storytelling.
• Drive sales by identifying client needs and recommending products through personalised consultations.
• Create memorable client interactions through product demonstrations and fragrance discovery experiences.
• Build and maintain strong relationships with clients to encourage loyalty and repeat visits.
• Represent the brand with confidence, passion, and professionalism in all client and retailer interactions.
• Ensure excellent visual merchandising, counter presentation, and hygiene standards.
• Stay up to date on product launches, campaigns, and industry trends.
• Support clienteling activities, events, and product launch activations.
• Work closely with the Counter Manager to achieve commercial goals.
• Contribute to a positive team environment by sharing knowledge, insights, and best practices.
• Maintain operational excellence by monitoring stock levels, testers, and point-of-sale materials.

We'd love to meet you if you have

At BYREDO, we believe in the power of creativity and craftsmanship to create timeless products that are both meaningful and inspirational. Our goal is to build connections that are rooted in genuine experiences, and we are looking for someone who aligns with this vision and values. You thrive in an environment where service excellence is central, and where your ability to offer personalized, tailored experiences through your deep product knowledge helps create moments that go beyond a simple sale. You are self-motivated, adaptable, and proactive, ready to take ownership of every client interaction, and eager to contribute to the growth of the store while being part of a high-performing team.

Other desired qualifications and soft skills:

• Excellent verbal and written communication skills.
• Strong ability to connect with clients through storytelling and product knowledge.
• Confident in cross-selling and creating personalized recommendations.
• A proactive mindset with a passion for creating engaging in-store experiences.
• Flexibility to work weekdays, evenings, weekends, and during key retail trading periods when needed.
• Fluency in English. Additional languages are considered as a plus.