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Order Entry Executive

Location: 

Barcelona, B, ES, 08902

Team:  Customer Service
Job type:  Permanent

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

Who we are

Puig is a home of Love Brands within a family company that furthers wellness, confidence and self-expression while leaving a better world. For more than a century, our entrepreneurial spirit and passion for creativity have made us a challenger in the premium beauty industry. 

With 17 Love Brands across Fragrance and Fashion, Makeup and Skincare, we create stories that connect with people’s emotions and are powered by a global team of over 13,000 passionate professionals. With products sold in more than 150 countries and €5,042 million in net revenue in 2025, and guided by strong values and sustainability commitments, Puig continues to grow as a Home of Creativity: an open-minded space where Creators Of All Kinds are empowered to thrive, innovate and express who they are.

The Opportunity

As an Order Entry Executive, you will be responsible for ensuring the accurate and timely processing and validation of customer orders, contributing to the established service levels for Iberia, subsidiaries, global customers and distributors. You will support order management, invoicing, export documentation and master data quality, working closely with Customer Service, Supply Chain, Logistics and Commercial teams.

What you'll get to do

Order Management

  • Process and validate customer orders through the available order-entry channels.
  • Review automatic order-creation logs (SFA) and resolve issues that prevent the creation of sales orders.
  • Maintain EDI operational points and support automated order flows.
  • Perform manual order entry.
  • Upload L&P / regular Excel files (WWFP) and manage contingencies.
  • Handle order exceptions, contingency updates and portfolio modifications.
  • Process internal orders, including samples and marketing orders.

Export Documentation & Invoicing

  • Prepare and edit export documentation in coordination with Logistics.
  • Update invoices to ensure that export documentation is accurate.
  • Send invoices to customers by PDF, email or manual processes.

Master Data & Business Support

  • Identify master-data issues in the system when required.
  • Cancel, replace or add references to maintain a clean order portfolio.
  • Review customer and material master data.
  • Support Front Office and Subsidiary Interface Managers when needed.
  • Contribute to continuous-improvement initiatives within the Order-to-Cash process.

We'd love to meet you if you have

  • Education:Degree in Business Administration or similar
  • Previous experience in Order Management, Customer Service, Order Entry or Sales Administration.
  • Knowledge of Order-to-Cash processes.
  • Experience working with ERP systems such as SAP.
  • Strong attention to detail and a focus on data accuracy.
  • Problem-solving and analytical skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Good communication and stakeholder-management skills.
  • Fluent English; additional languages are an advantage.

We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview. 

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

Job Req ID:  31956

 

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