Job Req ID:  19466
Date:  22-Feb-2021

Sydney, NSW, AU

Functional area:  Supply Chain
Contract type:  1 | Permanent job
Business area:  Fragrances




Operations Manager

Location: Sydney, Australia


Mission: This role reports into the General Manager of Oceania and manages the operations for the business unit in Australia (Sydney). The successful candidate will be involved in ensuring that the right product is delivered with the optimal operational cost and ensuring an excellent customer satisfaction.


Functions and Responsibilities:

  • Develop Supply Chain operations, including demand planning, supply planning, logistics (import, warehousing, and distribution processes), customer service and regulatory affairs, according to local needs by:
    • Working closely with headquarters’ Operations team, to locally ensure the proper processes and procedures execution, as well as their compliance with Puig standards.
    • Partnering with headquarters’ Information Technology team to design systems/workflows in order to maximize productivity and reduce waste.
    • Implementing needed corporate tools for supply chain processes execution.
    • Driving key initiatives to improve demand planning process aiming to maximize sales.
    • Managing own inventories maximizing product availability and on-time fill-rate at the minimum cost.
    • Sourcing local vendors to drive 3PL’s process.
    • Setting productivity and efficiency goals in the 3PL process and evaluating them by establishing and analyzing the proper KPIs.
    • Developing relationships with main customers’ peers in order to maximize their satisfaction and the effectiveness of the collection process.
  • Work and closely interact with local Marketing, Sales, Finance, HR and Retail teams aiming to maximize business results.



  • Experience: At least 10 years of relevant experience in Supply Chain Management or Operations, preferably with experience within the Retail/Beauty industry.
  • Education: Degree in Supply Change Management or related disciplines.
  • Languages: English
  • Skills and Knowledge:
  • Strong track record of leadership, influencing and project management skills.
  • Strong stakeholder management, communications and interpersonal skills.
  • Comfortable to work in a multi-cultural environment.



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