Job Req ID:  18606

Panama, 8, PA

Functional area:  Retail
Contract type:  1 | Permanent job
Business area:  Fragrances







Location:  Panama

Reporting to:  Retail Director, Travel Retail Americas

Interfaces with: INTERNAL (BR, KAM, MKTG, Retail) + EXTERNAL (Retailer local Mgmt, Agencies)


Ensure the perfect execution of each account strategy to achieve sellout growth and consumer experience through efficient BR team and POS management, while providing information to the KAM/AM for optimal account management.


Main Functions & Responsibilities:


  • Define monthly sell-out targets (in units) per BR & follow-up
  • Define min/ max, ensure sufficient stock level at all times and Alert KAM
  • Collect monthly sell-out feedback for BR-doors
  • New BR/BC’s Recruitment & Welcoming, Onboarding, Pre- Training
  • Shift review & monitor BR invoices, sickness, holidays
  • Define personal performance objectives & appraisal meetings (in cooperation with Retailer)
  • Tracking of competition BR (headcount per shop, languages,..)
  • Enforce team building / team belonging / BR motivation
  • Ensure transmitting business strategies to BR teams
  • Check BR grooming



  • Training and Motivation of permanent BR/BCs
  • Flash Training
  • 1:1 Coaching to improve their skills
  • Training & motivation of temporary BC’s (prior to animations) and animation-kick-off
  • Provision of training tools with HQ



  • Report any POS/Airport
  • Conduct regular store visits (agenda, visit requests, preparation, reporting & follow-up)
  • POS material, showcard, decoration, visual exchange, GWP
  • Take regular pictures
  • Tracking of competition, prices, permanent spaces
  • Furniture status & maintenance reports
  • Implement, but adapt in-store merchandising guidelines (reflecting Sell-Out needs)
  • Ensure clean and tidy shelves always and organize reparation locally
  • Check 2nd placements special discount/seasonal/TR Sets positions




  • Animation request according to deadlines
  • Implementation of promotion procedures
  • Execution & follow-up
  • Communication of targets/assortments, gift-mechanism to the BR
  • Feedback report (pictures & qualitative input)
  • Contacting hostess agencies for extra staff & monitor BC budget
  • Organization of incentive activities
  • Execution of sales support activities & follow up (recruitment, etc.)
  • Monthly Competition report tracking


Launches/ Assortment

  • Ensure assortment is matching the door needs
  • Discontinued or old products are phased-out (not available anymore)
  • Regular exchange and update with KAM & MKTG teams on business happenings/feedback
  • Correct price implementation
  • Communication of marketing plan / guidelines / product availabilities to BR







  • The candidate has an ideal experience of 1-2 years’ experience in functions or related activities, such as sales, marketing, retail, etc. where the main objective has been to increase sales, brand and/or consumer experience.
  • Previous experience in Luxury is a plus.  



  • Degree in Business Administration, Marketing, Communication, or similar discipline.



  • Excellent command of Spanish and English, both verbally and in written.



  • Excellent Communication and Interpersonal Relations skills.
  • High Organization, Time Management and Priority Setting Skills.
  • Analytical skills to assess situations, identify opportunities and propose solutions.
  • Creative, resourceful and goal oriented.
  • Ability to manage a team by setting SMART objectives, provide feedback and coach individuals for development.
  • Multicultural sensitivity/awareness to maintain positive relations with team members from diverse cultural backgrounds.
  • Able to travel extensively (50% of the time) in America and occasionally worldwide.



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