Sales Associate Palm Beach Boutique - Carolina Herrera

The Opportunity

Carolina Herrera is a New York-based fashion house recognized for creating beautifully crafted collections synonymous with impeccable style and bold elegance. With the appointment of Wes Gordon as Creative Director in 2018, the House has reinforced its commitment to the strong codes established by the founder; blending traditions of couture craftsmanship with the wearability and pragmatism of American Fashion. The Carolina Herrera brand and licenses includes a portfolio of ready-to-wear, bridal, eyewear and fragrance as well as accessories for women, men and children. Today, the brand is available in 105 countries at 15,000 points of distribution, including over 350 CH Carolina Herrera and 4 Carolina Herrera New York retail locations.  

Sales Associates are responsible for achieving sales goals and developing lasting client relationships through providing the highest level of customer service, complying with company policies, procedures and directives.

What you'll get to do

Sales Generation

• Achieve personal sales goal, utilizing elevated levels of sales and service to maximize sales performance
• Monitor all details of sales, including shipping, alterations (if applicable) and special requests to ensure customer satisfaction
• Comply with sales related policies and procedures
• Demonstrate an in-depth knowledge of the merchandise
• Maintain a keen interest in the fashion industry and market trends

Customer Service

• Provide highest level of customer service, building and maintaining repeat clientele by utilizing clienteling tools
• Resolve client issues quickly and effectively, partnering with Management as necessary

Operations

• Ensure facility maintenance, presentation and organization, assisting in maintenance of the selling floor and stockroom inventory
• Assist in all areas of Shipping and Receiving protocol, policies and paperwork
• Properly execute all relevant register functions, complying with all Point-of-Sale policies and procedures
• Participate in all relevant training and development seminars, programs and meetings as directed by Store Management
• Adhere to work schedule, inclusive of time and attendance

A reasonable estimate of the current hourly rate is $24/hour - $30/hour USD.

We'd love to meet you if you have

• A minimum of three years of retail sales experience, preferably in the luxury market
• Excellent communication, organizational and interpersonal skills

A few things you'll love about us