Sales Associate, Palm Beach - Carolina Herrera New York (Fashion)



Functional area:  Retail
Contract type:  Permanent job

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

About Carolina Herrera

It all began with a woman, with style so provokingly chic that the world took notice. Today, the Carolina Herrera Brand is a New York-based fashion powerhouse recognized for creating colorful collections synonymous with fabulous style and bold femininity. With the appointment of Wes Gordon as Creative Director in 2018, the House has reinforced its commitment to the codes established by the founder, while pushing the boundaries of American fashion forward in fearless and fabulous style.


Carolina Herrera is a New York-based fashion house recognized for creatilng beautifully crafted collections synonymous with impeccable style and bold elegance. Our dedicated team is split across our New York Atelier and Corporate Offices, retail locations across the globe and our Barcelona=based Fragrance and Make-up team.

The Opportunity

Sales Associates are responsible for achieving sales goals and developing lasting client relationships through providing the highest level of customer service, complying with company policies, procedures and directives.

What you´ll get to do

Sales Generation

  • Achieve personal sales goal, utilizing elevated levels of sales and service to maximize sales performance
  • Monitor all details of sales, including shipping, alterations (if applicable) and special requests to ensure customer satisfaction
  • Comply with sales related policies and procedures
  • Demonstrate an in-depth knowledge of the merchandise
  • Maintain a keen interest in the fashion industry and market trends

Customer Service

  • Provide highest level of customer service, building and maintaining repeat clientele by utilizing clienteling tools
  • Resolve client issues quickly and effectively, partnering with Management as necessary


  • Ensure facility maintenance, presentation and organization, assisting in maintenance of the selling floor and stockroom inventory
  • Assist in all areas of Shipping and Receiving protocol, policies and paperwork
  • Properly execute all relevant register functions, complying with all Point-of-Sale policies and procedures
  • Participate in all relevant training and development seminars, programs and meetings as directed by Store Management
  • Adhere to work schedule, inclusive of time and attendance

We´d love to meet you if you have

  • A minimum of three years of retail sales experience, preferably in the luxury market
  • Excellent communication, organizational and interpersonal skills

A few things you´ll love about us

  • An entrepreneurial, creative and welcoming work culture
  • A range of learning and development opportunities
  • An international company with plenty of opportunities to grow
  • A competitive compensation & benefits package
  • Company events and well-being initiatives
  • Employee discount on our products

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

Job Req ID:  24512


Puig 2023. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited.

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