Byredo Bicester Team Leader- 3 Month FTC

The Opportunity

We are seeking a dynamic and experienced Team Leader to join our Pop up store in Bicester Village- this will be a 3 month Fixed Term Contract . The ideal candidate will be responsible for leading and motivating a team to achieve sales targets, deliver exceptional customer service, and maintain the high standards of Byredo.

What you'll get to do

• Lead, motivate, and develop a team to achieve sales targets and deliver outstanding customer service.
• Ensure the team adheres to company policies and procedures.
• Monitor and analyze sales performance, providing feedback and implementing action plans to improve results.
• Maintain a high level of product knowledge and ensure the team is well-informed about Byredo products.
• Handle customer inquiries and resolve issues in a professional and timely manner.
• Assist in the recruitment, training, and development of team members.
• Manage inventory levels and ensure the store is well-stocked and visually appealing.
• Collaborate with other departments to ensure a seamless customer experience.

We'd love to meet you if you have

• Proven experience in a retail leadership role, preferably in the luxury sector.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

A few things you'll love about us