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Job Req ID:  22927
Date:  13-May-2022
Location: 

Madrid, MD, ES

Functional area:  Beauty Consultant
Contract type:  1 | Permanent job
Business area: 

 

 

 

Travel Retail Iberia Beauty Advisor - MakeUp (Madrid Airport)

 

Mission

We are currently looking for a full-time Carolina Herrera Brand Ambassador for Make-up and Fragrances  in our Travel Retail department for our store in Madrid airport. You will be responsible for achieving sales goals and creating meaningful experiences by providing the highest level of consumer service. 

Carolina Herrera is part of Puig, a family-owned fashion and beauty business based in Barcelona.

 

Key Functions & Responsibilities

• Tailor each experience to meet consumer specific needs, while showcasing high level of expertise in make-up and beauty techniques.

• Learn and use fundamental product knowledge (features, benefits, usage) both fragrance and make up, and make up application techniques to provide best results for consumers.

• Be proactive in finding solutions to drive sales reaching weekly targets, generate new business; particular focus on product launches, anniversaries and local/seasonal events if any.

• Achieve sales goals and expectations and proactively drive for more.

• Adhere to sales processes and procedures in line with Store/Company guidelines.

• Adhere to appearance guidelines and personal standards.

• Utilize strong market and industry awareness to shape local strategy as well as influence wider business and organization.

• Maintain up to date the BA App through the phone (if any).

• Act with accuracy, professional and positive attitude, when handling consumer enquiries and objections.

• Ensure stock availability of all references.

 

 

Requirements

• Experience within consumer service, ideally in retail.

• Make Up Artistry skills.

• Fluent English & Spanish.

• Chinese is a plus.

• Ability to motivate, inspire and influence others.

• Beauty obsessed, socially savvy and consumer centric.

• Energized and engaged by variety.

• Self-motivated.

• Takes ownership and drives the business.

• Collaborator and team player.

• Confident communicator.

 

 

Puig 2021. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited.


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