Store Manager Los Angeles - Dries Van Noten (Fashion)

The Opportunity

As the Store Manager at Dries Van Noten, you will lead the daily operations of our Los Angeles Boutique. Your role is to inspire a team of sales associates, ensuring they deliver exceptional customer service and achieve sales targets while upholding the brand’s high standards. Your passion for the Dries Van Noten philosophy and leadership skills will drive the store’s success and provide clients with unforgettable experiences, reflecting the essence of our brand. 

What you'll get to do

• Recruit, train, and inspire a talented sales team to deliver exceptional service. 
• Set performance goals, conduct reviews, and provide regular coaching to your team. 
• Foster a collaborative and positive team environment to drive employee engagement. 
• Lead by example, engaging in selling and creating memorable client experiences. 
• Develop personalized client relationships that embody the Dries Van Noten philosophy. 
• Building the most appropriate product offer (buying participation, reorders, transfers, etc.). 
• Monitor sales targets, track performance, and implement strategies to exceed goals. 
• Resolve customer inquiries and escalations with professionalism and efficiency. 
• Maintain expert knowledge of Dries Van Noten collections and provide personalized recommendations. 
• Act as a brand ambassador, representing Dries Van Noten in all client interactions. 
• Ensure the store’s presentation meets high visual merchandising standards. 
• Oversee inventory management, perform stock checks, and coordinate replenishments. 
• Analyze sales data and implement strategies to improve efficiency and profitability. 
• Uphold operational policies, including cash handling, security, and health & safety. 
• Provide weekly reports on sales trends, team performance, and operational insights. 
• Collaborate with the head office to align store operations with overall business goals. 

A reasonable estimate of the current salary is $100,000-$130,000 USD.

We'd love to meet you if you have

• 5-7 years of retail sales experience, with 3-5 years in a leadership role, ideally in luxury retail. 
• Strong leadership and people management skills, with the ability to motivate a high-performing team. 
• Proven success in driving sales and achieving targets. 
• Excellent communication and customer service skills. 
• Passion for luxury fashion and a strong appreciation for art and culture. 
• Proficiency in retail software and POS systems.
• Fluent in English, other languages are a major plus.

A few things you'll love about us