Mobile Account Manager- Boots Beauty Battersea

Puig

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Our brand portfolio consists of, Carolina Herrera, Christian Louboutin, Dries Van Noten, Paco Rabanne, Jean Paul Gaultier, Nina Ricci, Byredo, Penhaligons, L’Artisan Perfumery and many more. This is an amazing opportunity to join the team that launches a new Makeup Brand in the UK.

The Opportunity....

We have an exciting role supporting our teams in the London S/W region across two stores - Beauty by Boots in Battersea and Peter Jones. In this role, you will be supporting our Fragrance and Make-up teams based in multi-retailer / store locations. The role will be fully mobile, working 5 days a week, (37.5 hours), on a Mon - Sun schedule and you will be field based over a geographical area within the London region. You will be supporting the store team within these locations on different days and based on the needs of the business at that time. For example, in the absence of the Account Manager, you will assume responsibility for the Account and take full autonomy of the operation. You will also support with new product launches, promotional and event activity. Key competencies of the person who will be successful in this role are agility and flexibility and the ability to react to situations and resolve problems quickly and efficiently.

What you´ll get to do

Working across an area, you will be fully flexible and based across multiple retailer store groups and locations, including the full range of Puig fragrance brands, and our exciting new Make-up brands and products!

You will report to the Regional Retail Manager and the primary focus of your role is to provide Account Manager level support where the business requires you. You will often be working as a stand-alone Account Manager and therefore you will need to demonstrate agility in your approach to the working week, which can sometimes change at short notice.

You will be accountable for achieving retail targets, whilst promoting Puig brands, which include fragrance accounts and make-up accounts, delivering a unique experience every time to customers, anticipating their needs and exceeding their expectations. As a Multi-Store Manager, you will increase the brand awareness and build customers loyalty, whilst maintaining the Puig retail excellence standards and those of the store group retailer you will be working in. Each Store group has its own individual and unique Service Standards that you will be expected to deliver every time.

We´d love to meet you if you have

• A proactive attitude: This means getting things done and finding solutions before problems arise. This is ensuring your working practices are efficient, flexible and in line with Puig and the store needs. This is taking pride in doing a great job by pursuing excellence and exceeding expectations, through continuous self-development. This is showing a sense of belonging to Puig and playing your part in achieving the success of the company.
• The experience: to deliver great sales results and a unique customer experience: This means using Puig selling techniques to maximize sales at all times. This is about listening to and understanding customer needs in order to provide the unique service to meet those needs. It’s forming a connection with customers to create loyalty and a memorable experience.
• Retail expertise: This means ensuring there is sufficient stock for the needs of the business, visual merchandising guidelines are followed at all times and POS elements are up to date. It’s having good awareness of competitors’ products and marketing activities.
• Amazing product knowledge: This means having up to date knowledge of all Puig brands and in-depth knowledge of Puig brands in their store. It’s having good awareness of competitor brands.
• Excellent communication skills: This means using effective communication techniques by adapting your communication style to suit the person in order to establish a rapport of trust and integrity. It’s having the ability to ensure full understanding of what is being communicated.
• Energy and embrace positive team spirit: This means working together with others as opposed to doing things individually. It involves the desire to contribute to the team and to foster a spirit of collaboration with fellow team members (e.g. store contacts, Puig colleagues). This means using good communication techniques to ensure good information flow and visibility with all relevant colleagues.

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package
• Company events and well-being initiatives
• Employee discount on our products