
CRM Assistant, Skincare & Wellness
Location:
London, LND, GB
Team:
Digital
Job type:
Permanent
The Opportunity
We’re looking for a proactive and detail-oriented CRM Assistant to join our dynamic Skincare & Wellness CRM team. You’ll support the CRM Manager in end-to-end planning and execution of global CRM communications across multiple brands and markets with the aim to drive consumer engagement and retention.
What you'll get to do
- Assist in the planning, execution, and reporting of engaging CRM campaigns across multiple channels (email, SMS, etc.).
- Work closely with internal teams (Creative, Digital, Analytics) to coordinate campaign assets and timelines.
- Help CRM Manager to monitor campaign performance and provide weekly insights to support continuous improvement.
- Support testing strategies (A/B testing, deliverability, personalisation).
- Stay up to date with CRM trends and best practices, particularly within the skincare and wellness industry.
We'd love to meet you if you have
- 1–2 years’ experience in CRM, digital marketing, or a related field.
- Familiarity with CRM platforms (Braze, Bloomreach, Salesforce Marketing Cloud, Klaviyo, or similar).
- Basic understanding of customer segmentation, data privacy (GDPR), and email marketing principles.
- Strong attention to detail and excellent organisational skills.
- Passion for skincare, wellness, and delivering great customer experiences
- Eager to learn, collaborate, and grow within a fast-paced environment.
A few things you'll love about us
- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
Job Req ID:
28245
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