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Job Req ID:  19359
Date:  09-Jan-2021
Location: 

Buenos Aires, C, AR

Functional area:  Customer Service
Contract type:  1 | Permanent job
Business area:  Fragrances

 

 

 

SSC Back Office OE Executive

Job title: Back Office Order Support Executive

Location: Argentina (Buenos Aires)

 

Mission: Responsible for back office operational tasks related to order entry and portfolio & master data maintenance to achieve the service level target of Local Markets.

Functions and Responsibilities:

  • Order management process:
    • Review log for automatic order creation (SFA) and solve the problems to be able to create the sales order.
    • EDI operational Points Maintenance.
    • Manual Order Entry support.
    • ESKER Order Entry.
    • Massive Portfolio modifications.
    • Internal Orders entry: sample, marketing, etc.
    • Control of the invoices/ messages sent to Customers.
  • Identify master data issues in the system if required:
    • Cancel, replace and add some references to keep a clean portfolio.
    • Review the customer and material master file.
  • Support FO teams when needed.

 

Requirements:

  • Experience: Minimum 1 year in a similar job.
  • Education: Advanced Student or Graduated.
  • Languages: Advanced Level in English.
  • Competencies:
    • Good communications skills.
    • Analytical skills.
    • Ability to listen and active problem solving skills.
    • Good interpersonal skills.
  • Specific Knowledge required:
    • OTC processes would be a plus.
    • Microsoft Office.
    • SAP would be a plus.

 

 

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