SSC Back Office OE Executive

Job title: Back Office Order Support Executive

Location: Argentina (Buenos Aires)

Mission: Responsible for back office operational tasks related to order entry and portfolio & master data maintenance to achieve the service level target of Local Markets.

Functions and Responsibilities:

• Order management process:
  • Review log for automatic order creation (SFA) and solve the problems to be able to create the sales order.
  • EDI operational Points Maintenance.
  • Manual Order Entry support.
  • ESKER Order Entry.
  • Massive Portfolio modifications.
  • Internal Orders entry: sample, marketing, etc.
  • Control of the invoices/ messages sent to Customers.
• Identify master data issues in the system if required:
  • Cancel, replace and add some references to keep a clean portfolio.
  • Review the customer and material master file.
• Support FO teams when needed.

Requirements:

• Experience: Minimum 1 year in a similar job.
• Education: Advanced Student or Graduated.
• Languages: Advanced Level in English.
• Competencies:
  • Good communications skills.
  • Analytical skills.
  • Ability to listen and active problem solving skills.
  • Good interpersonal skills.
• Specific Knowledge required:
  • OTC processes would be a plus.
  • Microsoft Office.
  • SAP would be a plus.