Job Req ID:
19359
Date:
09-Jan-2021
Location:
Buenos Aires, C, AR
Functional area:
Customer Service
Contract type:
1 | Permanent job
Business area:
Fragrances

SSC Back Office OE Executive
Job title: Back Office Order Support Executive
Location: Argentina (Buenos Aires)
Mission: Responsible for back office operational tasks related to order entry and portfolio & master data maintenance to achieve the service level target of Local Markets.
Functions and Responsibilities:
- Order management process:
- Review log for automatic order creation (SFA) and solve the problems to be able to create the sales order.
- EDI operational Points Maintenance.
- Manual Order Entry support.
- ESKER Order Entry.
- Massive Portfolio modifications.
- Internal Orders entry: sample, marketing, etc.
- Control of the invoices/ messages sent to Customers.
- Identify master data issues in the system if required:
- Cancel, replace and add some references to keep a clean portfolio.
- Review the customer and material master file.
- Support FO teams when needed.
Requirements:
- Experience: Minimum 1 year in a similar job.
- Education: Advanced Student or Graduated.
- Languages: Advanced Level in English.
- Competencies:
- Good communications skills.
- Analytical skills.
- Ability to listen and active problem solving skills.
- Good interpersonal skills.
- Specific Knowledge required:
- OTC processes would be a plus.
- Microsoft Office.
- SAP would be a plus.
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