Job Req ID:  18022
Date:  10-Oct-2019

Buenos Aires, C, AR

Functional area:  Information Technology
Contract type:  1 | Permanent job
Business area:  Fragrances




SAP FICO Latam Consultant


FICO Latam Consultant is responsible for the implementation of technology within Latam business area, allign with global Business Area IT Guidelines. FICO Latam Consultant wil be involved in Global Application Team, working with a global view if it was required.


Main functions and responsibilities:

Manage internal client relationship:
Will usually be an experienced worker with technical expertise coupled with an understanding of Latam business and management principles.
Keep in touch with internal clients to provide support and promote ideas for the improvement of the internal processes.
Manage incidents / changes in Service Desk:
Control and solution of all incidents in Latam area, leading initiatives to maintain SLA according to department objectives.
Participate in Service Desk Latam changes in the own area to control aging and quality of them. He/She will develop IT solutions to changes.
If he/se is required, FICO Latam consultant will work in global incidents and changes as a Global AM Service Member.
Project collaboration:
Collaborate in FICO Latam and Global projects related to IT department in terms of management and/or execution.
FICO Latam Consultant must be an expert in FICO SAP Technology, our main business processes and Newcom Model is running over SAP solution.


• Experience: Minimum 3 years working at similar position.

• Education: University degree or similar.

• Languages: Spanish (native or fluent). Advanced Level in English.

• Competencies:

  • Good communications skills.
  • Analytical skills.
  • Quality of work output oriented.
  • Managing Diversity skills.

• Specific Knowledge required:

  • Microsoft Office
  • Advanced level in SAP FICO is required.



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