Job Req ID:  23155
Date:  06-Aug-2022

Bruxelles, BRU, BE

Functional area:  Customer Service
Contract type:  1 | Permanent job
Business area: 






LOCATION: Brussels, Belgium

Puig is a third-generation family-owned fashion and fragrance business based in Barcelona. Puig creates distinctive brands and fragrance experiences that make people dream. Puig brand portfolio include a combination of owned brands such as Carolina Herrera, Nina Ricci, Paco Rabanne, Jean Paul Gaultier, Dries van Noten, Penhaligon’s and Artisan Parfumeur and licenses such as Christian Louboutin and Comme des Garçons



Responsible BNL remote sales reaching the annual budget. Support the Sales Manager In managing the daily business while having ownership on own projects.



1. Responsible BNL remote sales:
Accountable to reach the annual net revenue for your client base (Dutch/ Flemish and French speaking retailers)
• Align & follow-up with on annual agreement in line with BDG
• Present the launches and negotiate their introduction/ SOS
• Follow-up on SO/ SI performance& stock level
• Collect & process all re- orders/ follow-up on returns, logistic maters
• Identify commercial needs & business opportunities
• Follow-up on monthly sales & YTD vs BDG per customer
• Coordinate and follow-up with the Field Account Manager who will visit the clients twice per year
Coordination launch packs and sets for remote sales
• Prepare all tools related to the launches, sets & to support key consumer period


2. Project lead sales platform “ remote tool”:
• Responsible for the successful roll-out of the tool, initiate pro-actively improvements, main contact towards HQ Puig.


3. Coordination & follow-up on BNL distribution & annual condition agreements :
• Roll-out & follow- up new SDA contract
• Following -up on opening new doors
• Follow-up and activate Puig process on doors who are below annual quota
• Annual conditions agreements; support Sales Manager Independents & department stores in preparing tracking, following -up on the annual agreements throughout the year
• Lead Customer master file


4. Lead masterdata all BNL retailers
• Deliver accurate in time the masterdata to all retailers & follow-up-up with internal stakeholders
• Improve process & contact pilot project HQ


5. Overall sales support
• Prepare , follow-up on weekly/ monthly trackers to field Account Managers & Sales manager
• Support the Sales Manager in coordination & execution year end closure
• Prepare and deliver the monthly sell-in reports for all retailers
• Follow-up on invoicing COOP, other expenses related to retailers
• Ad-hoc & recurrent support



• Bachelor degree; Business and Management
• Min of 3 year working experience within cosmetics or FMCG
• Experience as a Telesales Representative or Customer Service Representative is a plus
• Bilingual in Dutch and French in oral and written and good knowledge in English


• Commercial sense and passionate about closing sales deals
• Strong knowledge of Office (in particular Excel and PowerPoint)
• Proactivity, independent, self-starter, can-do/ hands-on mentality. Capable of working under
minimum supervision (Manager is seated in NL)
• Ability to manage, prioritize multiple assignments and work efficiently while remaining flexible to
unforeseen changes in direction
• Excellent problem-solving skills, strong attention to detail, and sense of urgency in a fast paced work
• Team player, energetic, good empathy and communication skills.



Puig 2022. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited.

Job Segment: Sales Support, Telemarketing, Inside Sales, Sales