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Job Req ID:  21690
Date:  24-Nov-2021
Location: 

Barcelona, B, ES

Functional area:  Information Technology
Contract type:  1 | Permanent job
Business area:  Fragrances

 

 

 

SAP Order to Cash - Consultant

SAP Order to Cash (OTC) - Consultant

Location: Barcelona 

 

Responsibilities/ Key Tasks

•    Manage internal client relationship:
•    IT Order To Cash will usually be an experienced worker with technical expertise coupled with technical an understanding of business and management principles.
•    Keep in touch with internal clients (OTC deparments and FI as well) as to provide support and promote ideas for the improvement of the internal processes.
•    Project collaboration:
•    Lead OTC projects regarding Customer Service processes.
•    Ensure OTC  integrations between DTC& Retail processes with their own planforms and SAP.
•    Manage incidents / changes in Service Now:
•    Control of all incidents in the own area, leading initiatives to maintain SLA according to department objectives.
•    Participate in Service Desk changes in the own area to control priority aging and quality of them.


Experience:

•    Minimum of 5 years of expertise defining and delivering new IT tools to manage the following OTC processes with their SAP modules:
•    Order Management.
•    Credit Management.
•    Order Fulfillment. 
•    Order Shipping.
•    Customer Invoicing. 
•    Accounts Receivable. 
•    Payment Collections. 
•    Reporting and Data Management.

 

Education:

•    Degree in Computer Science, Engineering or similar


Languages:
•    Excellent level of English. Spanish is an asset.


Competencies:
•    Desire to work in an Information Systems environment.
•    Excellent communication (written and oral) and interpersonal skills.
•    Excellent leadership and management skills.

 

Specific Knowledge required:
•    Good Knowledge in SAP MM/SD/LE, from both functional and technical points of view. Considering SAP FI a plus.
•    ABAP it’s a must and SAP PO basic knowledge would be a plus.
 

 

 

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