Digital Learning Operations Analytics Specialist

La oportunidad

The main role of this position is to manage and evolve the Learning Management System (LMS – SuccessFactors), while elevating the use of digital capabilities, data, and analytics across global learning initiatives.

This role goes beyond coordination, ensuring operational excellence in learning deployment while driving data-driven decision-making, reporting, and continuous optimization of the learning ecosystem.

The Digital Learning Operations & Analytics Specialist will act as a key enabler for scaling learning initiatives through system expertise, automation, and advanced reporting.

Tus retos

LMS Management & Optimization:

• Manages and administers the SuccessFactors LMS ensuring system functionality, scalability, and optimal user experience.

• Oversees course lifecycle: configuration, upload, testing, publishing, and maintenance.

• Ensures content is accessible, well-structured, and appropriately categorized.

• Improves LMS structure, taxonomy, and navigation.

• Acts as main point of contact for troubleshooting with IT and providers.

Strategic Training Deployment in the LMS:

• Collaborates with instructors and SMEs to implement global learning initiatives.

• Coordinates global scheduling and enrollments.

• Standardizes deployment processes across regions.

• Identifies automation opportunities.

Learning Data, Reporting & Analytics:

• Builds dashboards using Power BI or similar tools.

• Analyzes participation, completion, and engagement metrics.

• Translates data into business insights.

• Evolves reporting into advanced analytics.

• Ensures data accuracy and governance.

Digital Learning Experience Enhancement:

• Monitors LMS user experience and improves it.

• Supports integration of digital learning solutions.

• Collaborates with learning design teams.

Continuous Improvement & Innovation:

• Drives process optimization and innovation.

• Introduces new tools and automation.

• Keeps up to date with learning tech trends.

Nos encantaría conocerte si tienes

Key competencies and skills:

• Experience with LMS (SuccessFactors preferred)

• Advanced Power BI or data visualization tools

• Strong analytical mindset

• Advanced Excel skills

• Systems thinking and process orientation

• Attention to detail

• Excellent English

• Customer focus

• Stakeholder management

• Continuous improvement mindset

Related experience:

• LMS Specialist or Learning Systems Administrator roles

• Learning Operations or Digital Learning roles

• HR Tech or Talent Analytics roles

• Experience in global environments is a strong advantage

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