HR Advisor

The Opportunity

We have an opportunity for a HR Advisor to join us and partner with our Retail and Regional Managers for our Niche or Prestige brands. This role provides a high quality generalist service for our retail team members in the UK, working collaboratively with our managers to support the in the delivery of their people plans with plenty of opportunity for you to make an impact and shape the people experience.

What you'll get to do

•    Be the first point of contact for our retail managers providing advice across all areas of ER including: absence management, dispute resolution, performance management, disciplinary, mediation, maternity leave, paternity leave, and flexible working
•    Fully manage the ER cases within the client group with the support of the HR Business Partner where needed or as an escalation point for complex cases
•    Maintain ER knowledge to advise correctly, and complete the ER trackers to ensure the correct internal audit trail
•    Look after the HR email inbox, and acting as a coordinator between the Talent Acquisition, Generalist and Compensation & Benefits teams
•    Generate contracts, change letters, acknowledgment of resignation, references and ad-hoc letter requests
•    Manage the e-files and ensuring the correct documentation is saved, up to date and GDPR compliant
•    Track probationary periods and facilitate with onboarding, leaver and exit interview processes 
•    Support the Talent Acquisition Team with the recruitment of our retail team members at all levels, including attendance at careers fairs and assessment centres as needed
•    Maintain the HR Hub platform (HR local intranet site) ensuring that any changes in polices or process are reflected in the tool, and that the content remains engaging and relevant for our teams
•    Actively participate in Wellbeing initiatives for our teams, in addition to supporting general wellbeing by dealing with concerns in a timely manner
•    Lead by example as a Champion of our Values, Culture & Community by living our people values and recognising others who do
•    Support the HR Team with any ad-hoc HR initiatives 
•    Actively build a close working relationship with the retail team by regularly visiting stores

We'd love to meet you if you have

•    Relevant experience in a similar role and fast-moving industry, ideally CIPD qualified or equivalent or working towards a qualification
•    Excellent understanding of HR processes, systems and practice 
•    High accuracy and attention to detail
•    Proven planning and organising skills
•    Ability to work and react quickly to a dynamic, fluid environment
•    Ability to influence to maintain consistency of our processes and achieves credibility through delivering great service and challenging where necessary
•    Passionate about wellbeing initiatives including recognition, engagement, celebrating each other, DEIB initiatives and development

A few things you'll love about us